Refund Policy

Returns

​

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

​

Refunds

​

Once your return is received and inspected, we will notify you that we have received your returned item and if applicable will arrange refund.

​

Sale items

​

Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

​

Exchanges

​

We only replace items if they are defective, damaged or incorrectly ordered. If you need to exchange it, send us an email tasmankarts@gmail.com and send your item to Tasman Karts 8 Rosemary Place, Stoke, Nelson 7011 New Zealand.

​

Shipping

​

To return your product, you should mail your product to Tasman Karts 8 Rosemary Place, Stoke, Nelson, 7011, New Zealand.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.